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What To Ask Your Contractor
- Do you have a current roofing contractor's license (C-39) issued by the State of California and a current city license (where applicable)?
As of July 1, 2000, all Home Improvement contractors and subcontractors must have a Home Improvement Certification (HIC) or they cannot do home improvement work. In most cases, if a permit is required, the Building Department will not issue it unless the contractor has HIC certification. A home improvement contractor will have "HIC" listed on their pocket license along with their license class.
- Do you have both Liability and Workers' Compensation Insurance?
- Can you provide me with a list of former customers?
- Can you provide me with a written contract with payment instructions and total price?
- Do you have a start and completion date?
- Will you furnish me your own written guarantee?
- Will you furnish me a manufacturer’s warranty?
- Will you obtain the required reroofing permits?
Professional Roofing Contractors Will Provide
A permanent place of business:
Permanent address, telephone number, tax identification, California Roofing Contractor's license, and where appropriate, a city business license.
Financial stability:
You should be satisfied that the contractor will be there when you need him.
Proof of insurance:
Ask to see the type he carries and make sure it includes both worker's compensation and liability.
References:
Check with previous customers for complete satisfaction of workmanship and materials used.
A list of completed projects:
Name of project, owner, contact.
Professional roofing contractors are:
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properly licensed
committed to high-quality work
service oriented
ethical in their business dealings
established, proven, reliable
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technically competent
willing to stand behind their work
committed to their industy
insured and committed to safety
trained and experienced
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